Voice Mail and E-Mail Etiquette

Technology has changed the face of business. But that doesn’t mean our customers have to like it. Think about it from the customer’s point of view – what technology annoys you as a customer? Now think specifically about your customers, is there any technology your business uses that has the potential to annoy your customers? Two common technologies used are voice mail and e-mail. Both of these offer great benefits to your customers – if you use them wisely.Read more...